16 ge hui hou hui de gou tong fang shi xiang zai wang shang, xian bi kai lian gao jie zhu guan du hui fan de cuo - Zoller, Kim.; Preston, Kerry; Hu, Qijun (Taibei Shi : Shi bao wen hua, 2020)
Translation of: You did what? : the biggest mistakes professionals make.
Electronic reproduction.
Keywords: Business communication; Business etiquette