TY  - BOOK
AU  - Batten, Joe D. 
TI  - Building a total quality culture
SN  - 1625645783
AV  - HD62.15  .B37 2014
PY  - 2014///
CY  - Eugene, Oregon : 
PB  - Wipf & Stock
KW  - Corporate culture
KW  - Total quality management
ER  -